Social & Economic Impact

As in previous years, SIS commissioned FMR Research, an independent social research consultancy, to help us uncover the social and economic impact of our customers.

This year, in addition to our annual figures, we were particularly interested in the cumulative and comparative impact of our investments over the last 3 years.

Reach

SIS customers are active in 31 local authorities

SIS customers work and engage with a range of beneficiaries:

65%

children, young people and families in general

59%

community
groups

45%

people living in poverty and/or financial exclusion

43%

people experiencing long-term unemployment

43%

people with mental health needs

15%

homeless
people


1.1m+

people benefitted from SIS customers’ activities this year

2.1m+

Over
3 years

people have benefitted from SIS customers’ activities


We found the experience of introduction, process and conclusion to be refreshing compared to other mainstream funding organisations. There is a general interest from SIS on social and financial outcomes, rather than merely the latter. Glasgow Hutchesons Aloysians Sports Club

Poverty

22% of the UK population live in poverty and we want to change that. This year, using the Scottish Index of Multiple Deprivation and estimates provided by our customers, our research shows that we have successfully increased our reach to those living in some of the most deprived areas in Scotland.

37%

of beneficiaries living in poverty in the UK, a total of

475,223

individuals

3%

of beneficiaries living in poverty overseas, a total of

44,584

individuals

119472 beneficiaries

(As estimated by customers according to SIMD)


A large percentage of disabled people and their families live in poverty as often one parent has to give up work to adopt a caring role and an increasing number of sole parents are coping on their own. We are helping these families by providing respite services and youth groups that enable carers and families to cope better with their roles.
FABB Scotland

From Strength to Strength

As more investments are made in communities, illustrated by the numbers on the financial highlights page, these support an uplift in employment and trading income, contributing to Scotland’s economy and social fabric.

Employment

405

jobs created this year

3,522

existing jobs safeguarded this year

1,031

Over
3 years

jobs created

68,383

total number of volunteer hours in average month this year

Turnover

£158m

total turnover
(2018: £156m)

dividing lines

£103m

trading income
(2018: £88m)

£18m

grant
(2018: £30m)

£36m

other
(2018: £39m)


31%

reported no grant funding

20%

Over
3 years

decrease in grant income as proportion of total turnover

Governance
7.77 stars our of 10

SIS customers rated their organisation’s governance arrangements an average of 7.77 on a scale of 0-10*

97%

of SIS’s customers rated their organisation’s governance arrangements between 5 and 10 on a scale of 0-10*

Financial Sustainability
6.5 stars our of 10

SIS customers rated their financial sustainability an average of 6.49 on a scale of 0-10*

97%

of SIS’s customers rated their financial sustainability between 5 and 10 on a scale of 0-10*

Leadership
8.03 stars our of 10

SIS customers rated their leadership an average of 8.03 on a scale of 0-10*

99%

of SIS’s customers rated their leadership between 5 and 10 on a scale of 0-10*

*where 0 is very fragile and 10 is extremely strong

Diversity

Over the past year, SIS has committed to put diversity and inclusion at the forefront of how we work as an organisation. We have created an internal working group, signed the Diversity Manifesto for Inclusive Social Investment and the Women in Finance Charter, adopted a blind recruitment process and pledged not to participate in all-male expert panels.

We actively encourage and support the organisations we work with to value and embrace diversity. We now include a review of responsible business practices, as part of our investment appraisal process, to ensure that diversity and inclusion is considered as part of all investment decisions.

Working together with our customers and stakeholders, this commitment is key in creating inclusive economic growth.

Diversity 1

Governing Board or CommitteeSIS CustomersSocial Enterprise Census*Scottish Population*
Female37%54%51%
From minority ethnic backgrounds2%3%4%
Aged 25 years or under2%2%28%
With disabilities or long-term health conditions8%11%20%

Diversity 2

Most Senior EmployeeSIS CustomersSocial Enterprise Census*Scottish Population*
Female48%65%51%
From minority ethnic backgrounds2%3%4%
Aged 25 years or under3%3%28%
With disabilities or long-term health conditions16%16%20%

*Social Enterprise Census data taken from the Social Enterprise in Scotland Census 2019
*Scottish Population data taken from the Social Enterprise in Scotland Census 2017

Salaries

1:2.5

is the average ratio between salaries of the highest and lowest paid employees

95%

of respondents have a pay differential not exceeding 1:5

68%

pay at least the Real Living Wage in Scotland to all employees

81%

do not use zero-hour contracts

As Others See Us

95% response rate | 8.5 Average mark (out of 10) for customer service

75%

of respondents said SIS’s investment had made a significant difference

65%

had already recommended SIS to another organisation

76%

said SIS is trustworthy and they have an open and honest relationship with us

74%

think SIS staff understand the social enterprise sector

34%

said interest rates are too high (2018: 37%)

13%

mentioned inflexibility over interest rates

36%

gave SIS ‘a perfect 10’ for customer service

8.4

Over
3 years

is the lowest average mark SIS has received for customer service

Building the Future

Listening to customers and tailoring our support is crucial to preparing SIS and the social enterprise sector for the future.

Over the past year we have expanded our bespoke programme of workshops and events to include Assist, which helps prepare organisations for social investment, an Ambitions Masterclass Series for social purpose leaders, a refreshed Retail Academy and a bespoke social enterprise programme for the South of Scotland.

Honestly the best training I’ve ever attended.

SIS Training & Support
689 attendees at 39 workshops

3,030

Over
3 years

attendees at 115 events

Investment Enquiries 2018/2019

Total number of enquiries:

386

Total estimated value of enquiries:

£71.4 million